Easytools FAQ: 15+ answers to your most burning questions

This Easytools FAQ brings together the most common questions we hear from creators who want to sell digital products without friction.

We cover how our platform works, what you can sell, our pricing plans, integration with other tools, and more. If you want clear answers before getting started or scaling, this Easytools FAQ gives you everything in one place.

What is Easytools?

[fs-toc-omit]What does Easytools help you do?

Easytools is a platform that allows online creators to sell digital products. You create a checkout or sales page, accept payments, deliver files or access, handle taxes and invoices, and manage customers after they buy. Everything lives in one place, so you do not need to manage five different tools to sell your products.

[fs-toc-omit]Who is Easytools for?

We built Easytools for creators, founders, solopreneurs and businesses that sell digital products online. People use Easytools to sell downloads, courses, subscriptions, memberships, and access to gated content.

It works well for solo creators launching their first product and for growing teams that need a reliable way to handle checkout, delivery, and customer access in one place.

[fs-toc-omit]Which products can you sell with Easytools?

You can sell digital downloads, subscriptions, online courses, classes, events, and even physical products from the same setup.

[fs-toc-omit]Do you need a full online store to start selling?

No. You can create a one-page cart and share a single checkout link anywhere you want (website, social, bio link).

[fs-toc-omit]Does Easytools run on Stripe?

Yes. Easytools uses Stripe to process your payments. That means that all your earnings go directly to your Stripe account.

Accounts and customer access

[fs-toc-omit]Do customers need to create an Easytools account before buying my products?

No -customers don’t need to create an Easytools account or log in before buying your products. Customers can buy as a guest. After their first purchase, Easytools automatically creates an account for them so they can log in later, access their purchases in the customer portal, and use 1-click payments for any future orders.

What can customers do in the customer portal?

In Easytools, your customers can view order history, access downloads, manage subscriptions, update payment details, and find invoices in one place. They can also browse recently viewed products.

[fs-toc-omit]What happens if a customer deletes their Easytools account?

If the customer deletes their Easytools account, any active subscriptions purchased via Easytools will be automatically canceled, and they’ll lose access to any digital products that are available only through the Easytools customer portal.

Checkout and payments

[fs-toc-omit]Which payment methods can buyers use?

Easytools supports all popular payment methods including card, Apple Pay, Google Pay, bank transfers or Klarna. It also enables local payment methods such as BLIK, iDEAL, Bancontact, EPS or MobilePay.

Who processes the payment?

A secure payment gateway, (Stripe or Tpay), processes the payment, and its confirmation marks the order as paid.

[fs-toc-omit]Does Easytools support 1-click purchases?

Yes. Easytools supports 1-click purchases: after a customer enters their details during their first order, Easytools saves them so they can complete future purchases in a single click.

This creates a network of 600+ customers who can pay with 1-click.

Can you create checkout links for specific variants or special prices?

Yes. Easytools lets you generate checkout links for specific product variants, pricing options, or promotions. You can share different links for different audiences, such as early buyers, partners, affiliates, or email subscribers.

This makes it easy to test pricing, run limited offers, or sell the same product at different prices without creating separate products.

Digital products and delivery

[fs-toc-omit]How do digital downloads work?

You upload files like PDFs or ZIPs, and Easytools handles hosting, gating, and delivery through the thank-you page, confirmation email, and customer portal.

[fs-toc-omit]Does Easytools limit file size for digital downloads?

Easytools lists a hosting limit of up to 100MB of product files per product for the digital downloads flow.

[fs-toc-omit]Can you sell video courses or gated learning content?

Yes. Easytools lets you sell video courses and restrict access to paying customers. Buyers get access immediately after checkout, while non-buyers remain locked out until they purchase.

[fs-toc-omit]Can you protect content behind a login wall?

Yes. Easytools offers gated content and login wall-style access control so buyers and subscribers get access, and non-buyers redirect to checkout or login.

Subscriptions, trials, and pricing models

[fs-toc-omit]Can you sell subscriptions or memberships?

Yes. Easytools lets you sell subscriptions that renew automatically and control access based on payment status. When a subscription ends, access stops.

[fs-toc-omit]Can you sell group subscriptions or “seats”?

Yes. Easytools lets you sell subscriptions that include multiple seats. You can give access to a group, such as a team or employees, under a single subscription instead of managing individual purchases.

[fs-toc-omit]Can you offer free trials?

Yes. Easytools lets you add free trial periods to subscriptions. Customers can try the product before paying, and billing starts automatically when the trial ends.

[fs-toc-omit]Can you offer installments, pay-what-you-want, or lead magnets?

Yes. Easytools supports flexible pricing models such as installments, pay-what-you-want pricing, free lead magnets, and deferred payments. This gives you more ways to attract buyers and test different offers.

Promotions, recovery, and increasing conversion

[fs-toc-omit]Does Easytools support discounts and promotions?

Yes, you can create discounts and promotional prices. The checkout page clearly shows the discounted price next to the original price, so buyers understand the offer right away.

[fs-toc-omit]Can Easytools help recover abandoned checkouts?

Yes. Easytools tracks checkout sessions and detects when someone abandons the process. It can trigger recovery actions to help bring buyers back and complete the purchase.

Affiliates, analytics, and ads

[fs-toc-omit]Does Easytools support an affiliate program?

Yes. Easytools includes an affiliates feature for creating and tracking affiliate links and managing payouts and reporting.

[fs-toc-omit]Can you connect analytics and ad platforms?

Easytools supports Google Analytics and integrations with ad platforms such as Google Ads, Meta, TikTok, Pinterest, and LinkedIn.

[fs-toc-omit]Does Easytools support waitlists?

With Easytools, you can create waitlists to collect interest before a product or course goes live. You can capture emails, gauge demand, and notify people when sales open. This will help you launch with momentum instead of starting from zero.

[fs-toc-omit]Can you connect Easytools to WordPress?

Easytools can connect to WordPress using automations or webhooks. This lets you trigger actions after a purchase, control access to content, or sync customer data with your site without manual work.

[fs-toc-omit]Can you connect Easytools to WooCommerce?

Easytools supports WooCommerce integrations. You can connect both systems to share purchase data or automate workflows when customers buy products through either platform.

[fs-toc-omit]Does Easytools support webhooks?

Yes. Easytools supports webhooks for key events like purchases, refunds, and subscription updates. Webhooks let your tools or custom systems react instantly when something changes, which helps with advanced automations and reporting.

Taxes, invoicing, compliance, and legal

[fs-toc-omit]Can Easytools calculate taxes and issue invoices?

Yes. Easytools offers global tax and invoicing capabilities, including automatic tax calculation at checkout, threshold monitoring, tax reports, and automatic invoice delivery.

[fs-toc-omit]Do you need a Merchant of Record model to sell globally with Easytools?

At Easytools, we frame the tax feature as supporting tax compliance “without relying on MoR,” while keeping control of customer data on your Stripe setup.

[fs-toc-omit]What tax setup options does Easytools list?

Easytools lists options including a “No Tax & Invoicing” mode, Easybilling ($0.50 per transaction), Stripe Tax (0.7% per transaction, per their page), and an external provider option (with a note about Poland-limited support for that route).

[fs-toc-omit]Can Easytools generate legal pages and a cookie banner?

Yes, Easytools can generate legal pages and a cookie banner using the Easylegal tool. It supports legal doc generation (privacy, cookie, terms, and more), automatic updates, cookie consent banners, consent logs, and Google Tag Manager integration to pause tracking until consent.

[fs-toc-omit]Who handles complaints, refunds, and disputes about a product purchase?

Our customer terms state that the buyer enters into a sales contract with the creator and should direct any questions, complaints, or returns regarding that contract to the creator.

[fs-toc-omit]How does Easytools describe data privacy and retention?

Easytools describes collecting data needed to provide services, using profiling for marketing only with consent, keeping data for the duration of service or until you withdraw consent or object (where applicable), and then erasing or anonymizing data after the retention period.

Read our privacy policy to learn more.

Pricing and plans

[fs-toc-omit]Does Easytools offer a free plan?

Yes, we offer a Starter plan at $0 per month. With this plan, you can start selling quickly without a monthly commitment. We charge a 5% transaction fee on each sale, which makes the plan a good option for testing Easytools or launching a first digital product.

[fs-toc-omit]What do paid plans include at Easytools?

Our paid plans include access to all Easytools features and tools, not just checkout. As you move up the plans, you get lower transaction fees and more flexibility to scale your business. Paid plans work best if you want to sell multiple products, run subscriptions, or create multiple landing pages or course players.

[fs-toc-omit]What transaction fees does Easytools charge by plan?

Easytools charges a 5% transaction fee on the Starter plan, 2% on the Creator plan, and 1% on the Professional plan. Stripe processing fees apply separately. As your sales grow, upgrading to a higher plan helps you keep more revenue from each transaction.

[fs-toc-omit]Do paid plans come with a free trial?

Yes. We offer a 14-day free trial on our paid plans. You can explore all features, set up products, and test workflows before committing to a subscription.

Easytools FAQ: To sum up

We built this Easytools FAQ to save you time and remove guesswork. Whether you plan to sell downloads, courses, subscriptions, or memberships, our goal stays the same: help you sell smoothly and keep control of your business.

If you still have questions after reading these Easytools questions, our documentation and support team can help you go deeper and move faster.