Discount codes: create, share in a link, troubleshoot

Create a code for a product

1. Open the product.
2. Go to Checkout → Discount codes.
3. Click New discount code.
4. Enter the code and choose an amount or percentage discount.
5. Optionally set an end date, a usage limit, a minimum amount or new-customers-only access.
6. Save the code.
7. Turn on the discount code field in the checkout, or generate a link with the code built in.

When a code does not work

Check the exact spelling, the expiry date, the usage limit, the minimum cart value and whether the code is attached to the product being bought. With a link, make sure the discount parameter has not been stripped.

Test the code in a private window before you send a campaign. That way you see the checkout the way a new customer does.