Before you ask for deletion
- Check your active products and your customers’ subscriptions.
- Decide how you will handle future access, renewals and refunds.
- Download order reports, invoices and tax documents.
- Disconnect integrations you no longer need.
- Cancel your own paid plan if it is still active.
- Keep the data you have to retain for legal or accounting reasons.
Send the request
Contact the Easytools team from the account owner’s email address. State clearly that you are asking for permanent deletion of the account and give its name. The team may ask for extra proof of identity, or explain which data cannot be removed straight away because of legal obligations.
Do not delete an account just to change an email address or a plan. Both can be sorted out without losing your sales history.