Cancel or manage your subscription

Cancel the plan

1. Sign in to the Customer portal.
2. Open Subscriptions or pick the product with the active plan.
3. Go to the Payments and invoices tab.
4. Click Cancel next to the right plan.
5. Read when your access will end.
6. Confirm the cancellation.
7. Keep the email or the confirmation screen.

Cancelling usually stops the next renewal. It does not automatically refund a period you have already paid for. Access may run to the end of the cycle, or end according to the terms of the offer.

Removing a card or running out of funds is not a valid cancellation. Use the button in the Customer portal, or contact the seller.